id,summary,reporter,owner,description,type,status,milestone,component,version,severity,resolution,keywords,cc
106,Serial Number,nobody,nobody,"{{{
I need to get the *PHYSICAL* serial numbers for the hard disk 
and the motherboard and write them in file or develop ActiveX 
control to do so where I need to  use it in VB application
}}}",Support Requests,deleted,,None,None,,None,,