| 11 | | * '''Get the Reporter on the Notification List''': the ticket reporter's name is a !SourceForge userid. You can keep that person abreast of developments by adding `@users.sf.net` to the userid—then they'll get emails about all changes to the ticket. |
| 12 | | |
| 13 | | * '''Move attachments over from !SourceForge'''. Unfortunately when the tickets were moved over from !SourceForge, attachments were not moved with them. You can find the old tickets [http://sourceforge.net/search/?group_id=7586&words=dave&type_of_search=artifact&pmode=0&words=&Search=Search here], download the attachments, and attach them to the Trac tickets. Having a complete record is important to Boost's integrity! |
| | 11 | * '''Get the Reporter on the Notification List''': make sure that you know who reported the problem. If their email is on the ticket, then great - they'll be notified every time the ticket is updated. If not, then your conversation with them may be intermittent. |
